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Outsourcing & Managed services

For many companies, sustainability, growth, and efficiency come from implementing scalable back-office processes and productivity through advanced systems and applications.

Increasingly, organizations are leveraging external managed services and outsourcing models to improve operational capabilities, reduce costs, and expand employee capabilities.

Telios can provide the strength you need to improve critical functions in your accounting, compliance, finance, risk, and technology operations.

With our management and outsourcing solutions, our fully aligned team will work with you to determine the right approach for your business. Whether you need a full-service outsourced team or a solution tailored to your projects, we use professional knowledge and deep technical expertise to help your team get the job done.

Infrastructure

Security
Networks

Telephony

Printing
Business Continuity
Workstation
Backup
Archive
Documentation
User Management & Support

User support

  • Helpdesk
  • User support
  • Project management
  • Consulting

Software support

  • Usual office tools
  • OS
  • Microsoft Suite
  • Messaging
  • Integration of the various components

Technical intervention

  • Installation of equipment
  • Software implementation
  • Guide and train users
  • Ensure the maintenance of the equipment
  • Organize data backup

Various computer services on a contract basis or on behalf of a client

  • Installation, configuration and setup
  • Deployment
  • Integration
  • Migration

Maintenance contract

  • Security: Antivirus + Antimalware + Antispam (licenses included)
  • Cleaning + drivers update + daily team optimization
  • Physical Backup Management
  • Messaging management
  • License management
  • Server management
  • Network management
  • Printer management
  • Mobile device management

Remote maintenance and preventive maintenance

  • Regular updates of software, antivirus etc...
  • Server & PC maintenance
  • Anticipation: resource monitoring