Infrastructure


Telephony







User support
- Helpdesk
- User support
- Project management
- Consulting
Software support
- Usual office tools
- OS
- Microsoft Suite
- Messaging
- Integration of the various components
Technical intervention
- Installation of equipment
- Software implementation
- Guide and train users
- Ensure the maintenance of the equipment
- Organize data backup
Various computer services on a contract basis or on behalf of a client
- Installation, configuration and setup
- Deployment
- Integration
- Migration
Maintenance contract
- Security: Antivirus + Antimalware + Antispam (licenses included)
- Cleaning + drivers update + daily team optimization
- Physical Backup Management
- Messaging management
- License management
- Server management
- Network management
- Printer management
- Mobile device management
Remote maintenance and preventive maintenance
- Regular updates of software, antivirus etc...
- Server & PC maintenance
- Anticipation: resource monitoring